Help and questions
How to use Masimo, step by step, and answers to the questions farmers ask most.
How to use Masimo
Start using Masimo
- Open masimo.agrifetch.com in your phone's browser, such as Chrome.
- Choose your language, then your country and your province or district.
- Give your farm a name, add your fields and camps, and choose what you farm. You can skip what you don't know yet.
- Tap Finish setup. Everything is saved on your phone.
Put Masimo on your home screen
- On Android, open the browser menu (⋮) and tap Install app or Add to Home screen.
- On an iPhone, tap Share, then Add to Home Screen.
- Masimo then opens like an app, even with no signal.
Record a planting
- Tap Add, then I planted.
- Choose the crop, the field and the date, then save.
Record spraying, fertiliser and other work
- Open Crops and tap the crop.
- Tap Add activity and choose the work, such as Pest spraying or Top dressing.
- Write the product and the amount you used. Masimo does not recommend products or doses.
Record money in and out
- Tap Add, then I spent or I sold.
- Choose what it was for, then write the amount.
- Masimo adds it to your money book and works out the gross margin of each crop.
Record your animals
- Open Animals and tap Register animal to add one animal, or a group such as a flock.
- Tap Log event to record what happened, such as vaccinated, dosed, dipped, treated, weighed, born or sold.
Record a pest or disease
- Tap Add, then Pest or disease or Animal sick.
- Choose the problem, or Not sure, and take a photo. A photo helps an extension officer or vet check the problem.
Share a report
- Open Reports and choose a report.
- Tap Download PDF to make a PDF, or Send summary on WhatsApp.
- To get all your records as spreadsheet files, tap Download my data (CSV).
Back up your records and use another phone
- Open Account and tap Create account. An account is free.
- Choose whether to lock your backup. If you lock it, write your recovery code on paper and keep it safe.
- On another phone, open Masimo and tap Sign in.
Questions farmers ask
Is Masimo free?
Yes. Masimo is free for farmers, and you can use it without an account.
Does Masimo work without internet?
Yes. After you open it once with signal, Masimo works with no signal. Everything you record is saved on your phone. If you have an account, your records back up when you have signal again. A few things need internet the first time, such as making a PDF.
Which phones does Masimo work on?
Most smartphones with an up-to-date browser such as Chrome, on Android or iPhone, and on computers too. You don't need an app store: open masimo.agrifetch.com and put it on your home screen.
Which countries is Masimo for?
Masimo is for farmers across Southern Africa (SADC), Uganda and Rwanda. In setup you can choose South Africa, Lesotho, Eswatini, Botswana, Namibia, Zimbabwe, Mozambique, Zambia, Malawi, Uganda and Rwanda. Masimo uses your country's currency and lists your provinces or districts.
Which languages is Masimo in?
English and Português. More languages are on the way.
Do I need an account?
No. Without an account, your records stay on your phone. A free account backs them up, so you can get them back if you lose your phone, or use them on another phone.
Who can see my records?
Your records are saved on your phone. If you make an account, you choose whether to lock your backup. If you lock it, only you can open it, with your password or your recovery code. If you don't, Masimo can read it, so it can help you get it back. AgriFetch support never sees your records.
Can I show my records to a bank, co-op or extension officer?
Yes. Masimo makes reports you can download as a PDF or send as a short summary on WhatsApp, such as a crop season report with costs, yield and gross margin, or a one-page farm summary.
Can I take my records out of Masimo?
Yes. You can download all your records as spreadsheet files (CSV) in one zip file, and open them in Excel, Google Sheets or LibreOffice. They are yours to keep.
Does Masimo tell me which chemicals or doses to use?
No. Masimo does not recommend products or doses. Record what you used, and ask your extension officer, agronomist or vet for advice.
Which crops and animals can I record?
More than 30 crops, from maize, beans and groundnuts to vegetables, cassava and fruit trees. And cattle, goats, sheep, pigs, poultry, rabbits, bees and fish.
Can Masimo remind me what to do?
Yes. Add reminders for dipping, dosing, spraying, payments or anything else. Your phone can show a notification when one is due.
What is coming to Masimo?
A weather forecast for your farm, and advice from your own records: when you have recorded enough, Masimo will look at your past seasons and show you what to do better.
Who makes Masimo?
AgriFetch. We're passionate about seeing African farmers become successful, and it starts with good farm records.